Cancellation Policy

CANCELLATION AND RESCHEDULING. Yincolines, at its own discretion, will allow Customer to reschedule their event (once) due to Acts of God, without penalty. Rescheduling requests must be received by Yincolines at least ten (10) days before Customer’s event. Customer’s new rescheduled date must not fall on a national holiday. If Customer requires to cancel their reservation, after a one-time rescheduling has been granted to Customer, Yincolines will require Customer to cancel their reservation ten (10) before the day of their event. If done so in this manner Yincolines will refund any Reservation Deposit placed with Yincolines at the time of reservation. Cancellation notices received 4 days or less before the day of the event will be assessed a charge of 50% of the total due, based on the original agreement. Cancellation notices received the day of the event are not valid and Yincolines will require the Customer to pay the full amount of the Reservation, regardless of whether the Customer wishes to receive the equipment or not.

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